Welcome to the AU Campus Printer Installation Portal

Use the above links to find printer installation packages for Windows (64-bit versions of Vista, 7, 8, and 10) and OS X (10.7 and above) operating systems. Each package will install a single printer named AU Printers, which will allow you to print to any Pharos printer on campus from the AU wired or wireless networks.

For installation instructions, visit the Windows and Mac tutorial sections.

IMPORTANT: 

In order to use the new Campus Printing System you must first register your AU ID card at one of the touchscreen-enabled Pharos printers. They are located in the University Library, Anderson Computing Lab, Anderson Hall, Graduate Research Center, McDowell Hall, and Leonard Hall.

If you attempt to log into a printer or the My Print Center website before you register your AU ID card you will see a balance of $0.0 and will not be able to release documents.

For more information, visit the Frequently Asked Questions page.

For installation troubleshooting, contact the OIT HelpDesk by phone: (202) 885-2550, email: helpdesk@american.edu, or online chat: AskAmericanUHelp.